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Frequently Asked Questions

DO YOU OFFER VOLUME DISCOUNTS?

Yes, absolutely! Larger production runs reduce manufacturing costs through improved efficiencies and bulk purchasing of raw materials and packaging.


WHAT IS YOUR LEAD TIME?

Lead times typically range from 4–6 weeks once all ingredients and packaging components have arrived at our warehouse. 

Lead times can vary depending on ingredient availability, sourcing requirements, and the complexity of your product. We work closely with our clients to establish realistic timelines and keep you informed throughout the development and manufacturing process. Contact us to discuss your project and receive a tailored timeframe.


DO YOU PROVIDE PACKAGING?

While we don't supply packaging directly, we make the process easy. Through our trusted network of packaging suppliers, we can recommend high-quality bottles, jars, tubes and pumps that suit your product, budget and brand. We'll guide you through the selection process to ensure your packaging complements both your formulation and your market positioning. 


WHAT LICENSES DO YOU HOLD?

Our facilities are proudly GMP ISO2276 certified;  this guarantees products produced in our facility comply with the strictest safety regulations applicable to cosmetics producers worldwide. We are also a member of Cosmetic New Zealand and BioGro registered.


CAN YOU MANUFACTURE VEGAN / PALMFREE / ORGANIC ETC PRODUCTS?

Yes! We have detailed experience in creating many formulations according to national, international, or label specific requirements. We're also able to outsource for dermatological/hypoallergenic, SPF or anti-aging claims.


CAN YOU FORMULATE WITH A NATURAL PRESERVATIVE?

Yes, there are a variety of natural preservative systems that can be used to protect your products.


WHAT DOCUMENTS CAN YOU PROVIDE?

  • Certificates of Analysis (COA)
  • Material Safety Data Sheets (MSDS)
  • Certificate of Free Sale
  • Certificate of Manufacture
  • Certificate of Origin


WHAT IS YOUR MINIMUM ORDER QUANTITY?

Our minimum manufacturing quantity is generally around 60 kg, depending on the formulation and ingredients used. This is suitable for many new and growing skincare brands. If you're unsure whether your project is a good fit, we'd be happy to discuss your requirements. 


WHAT KIND OF PRODUCTS?

You name it we can do it! Here are a few different products we have created for clients before:

• Skincare – cleanser, toner, cream, gel, lotion, moisturiser, oil, overnight treatment, scrubs, serum, eye cream.

• Bath & body – hand cream, hand wash, bubble bath, body wash, body butter, body scrub, remedial treatment.

• Hair care – conditioner, leave-on treatment, masques, non-aerosol spray, oil, shampoo, serum, styling products.

• Specialty ranges – baby/children’s skincare, men’s skincare, hotel amenity ranges.

• Specialised products – natural, certified organic, antiaging, whitening, brightening, anti-pollution, acne care.

• Sun care – sunscreen, after sun, tanning.


HOW DO YOU DETERMINE PRICING?

After we've received your new product development brief, we will provide some indicative pricing. Final pricing is then determined once the formula is approved and completed, and we have discussed your packing requirements such as boxing, labeling or shrink wrapping.


WHAT ARE THE LABELING REQUIREMENTS FOR MY PRODUCT?

The Cosmetics Products Group Standard 2017-HSR002552 outlines all the labeling requirements for the NZ market.

We also have a label guide for international compliance, contact us for more information.